Katy dissects AVIEL’s A.I. assisted analysis on more than 4000 scam cases published by the Financial Ombudsman Service (FOS), and reflects on the possible causes of (and solutions to) ‘The Revolut Crypto Surge’ of Summer 2024: a massive jump in FOS cases relating to crypto-related scams. She ponders how PSPs can be crypto-friendly whilst maintaining adequate fincrime controls.